Refund policy
At Khan Supply CO, we want you to be fully satisfied with your purchase. If something isn’t right, we’re here to help.
Defective or Damaged Items
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If your item arrives defective or damaged, please contact us within 7 days of delivery.
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We’ll provide a prepaid return label and send a replacement or issue a refund once the return is received.
Unwanted Items
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If you’d like to return an unused item in new condition, you may do so within 30 days of delivery.
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A prepaid return label will be provided.
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Refunds will be issued once the returned item is inspected and confirmed to be in resellable condition.
Refund Timing
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Refunds are processed within 2 business days of receiving and inspecting the returned item.
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Depending on your payment method, it may take additional time for the refund to appear on your statement.
How to Request a Return
To start a return, please reach out to us at support@khansupply.co with your order number and reason for return. We’ll guide you through the process.
